Pamala K. Thompson, RN, MSA, MSN, NEA-BC
Associate Director, Patient Care Services

Ms. Pamala Thompson was appointed to Associate Director for Patient Care Services at the Louisville VA Medical Center in May 2008.  Prior to this appointment, Ms. Thompson served as the Associate Director for Patient Care Services at the VA Medical Center in Clarksburg, West Virginia beginning in January 2006.  Ms. Thompson was responsible for nursing, infection control, education, care coordination, physical therapy, occupational therapy, and recreation therapy.  During her tenure, she directed various groups in the development of programs to optimize patient care delivery and improve medical documentation.  She used active and persistent team building skills to increase the facility performance improvement measures to lead VISN 4 to the second best ranking in the nation.

Ms. Thompson was Chief Nurse, Ambulatory Care at the VA Medical Center in Dallas, Texas from August 2003 to December 2005.   She was identified as one of three clinical champions for performance measures, leading a facility wide cultural buy-in.   Ms. Thompson was involved in various National and VISN 4 initiatives.

Ms. Thompson brings over twenty years of clinical and administrative experience, having served as Senior Vice President of Clinical Operations for a private firm in Dallas, Texas, and as Nurse Executive for Christus St. Catherine Hospital in Katy, Texas,  and Vice President of Patient Care Services  at Walker Baptist Medical Center in Jasper, Alabama.  Her broad scope of responsibilities included leadership for nursing services, respiratory care, anesthesia, social services, infection control, home care services, utilization review, behavioral medicine, quality management, and cardio pulmonary care.

In addition to the extensive clinical and administrative background, Ms. Thompson holds a Master of Science in Nursing Administration from the University of Alabama, a Master of Science in Health Administration from Columbus College in Georgia, and a Bachelor of Science in Nursing from Troy State University in Alabama.  She holds Certification in Nursing Administration, Advanced.

Ms. Thompson has complemented her highly successful career by serving in the military and is currently a Captain, US Navy Nurse Corp (Reserves), as well as completing the Health Care Leadership Institute (HCLI) Executive Career Field Department of Veterans Affairs national training program.   She was nominated by the EES Program Director to serve as a National Coach for HCLI.