The Robley Rex VA Medical Center was named as one of the nation’s top performers on key quality measures by The Joint Commission, the leading accreditor of health care organizations in America.
The recognition is based on exemplary performance using evidence-based clinical processes that are shown to improve care for certain conditions. Robley Rex VAMC was recognized for achieving 95 percent performance thresholds for heart attack, heart failure and pneumonia.
The Robley Rex VA Medical Center has been awarded the 2009 VHA Robert W. Carey Performance Excellence Trophy, which is the highest level of achievement for this prestigious award. The Robert W. Carey Performance Excellence Award is an annual award sponsored by the Secretary of Veterans Affairs. This Award recognizes organizations within the Department that have implemented innovative approaches that result in sustained high levels of performance and service to the veterans we serve.
LVAMC’s System Redesign abstract on Patient Hand-off Communication Trip Ticket was accepted for the VHA Improvement Forum.
The Robley Rex VA Medical Center was awarded the 2007 VHA Robert W. Carey Performance Excellence Award for its innovative approaches that result in high levels of performance and service to the veterans we serve.
The Robley Rex VA Medical Center attained the 2008 Kentucky Center for Performance Excellence Level III Achievement Award and was commended for its journey for performance excellence.
The Robley Rex VA Medical Center was awarded its first VHA Robert W. Carey Achievement Award in 2007 for its performance and service to the veterans we serve.
We are proud to recognize our Orthopedic Systems Redesign Team, our High Cost Fee Committee Team, and our Telephone Systems Redesign team for winning facility awards in Systems Redesign efforts. In addition, our High Cost Fee Committee Team & Telephone Systems Redesign team were awarded as VISN Champions and have been forwarded to the national level for administrative and outpatient teams.
The Robley Rex VAMC is proud to announce that we have been awarded the "Maintained the Gain" VISN 9 performance award for Fiscal Year 2006.
The VISN 9 Robley Rex VAMC Endoscopy Team identified opportunities for improving access to colorectal cancer care. As a result, the 10-key changes of Advanced Clinical Access (ACA) were used to take advantage of these opportunities and maximize the efficiency of the Endoscopy Section. Supply and demand were analyzed and a service agreement was created that prioritizes veterans who are at higher risk for colorectal cancer. After implementing each of the key changes, significant accomplishments were realized by the Endoscopy Team. Veterans are now able to have a colonoscopy completed within 30 days of being identified as high-risk. This has led to improved care and better outcomes.
The Robley Rex VAMC is proud to have been awarded the VISN 9 "Best Performance" award for Fiscal Year 2005.
The Joint Commission suggests the following:
If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email firstname.lastname@example.org. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.