Louisville VA Medical Center

Accreditation and Achievements

The Robley Rex VAMC has received and maintains a number of accreditations and certifications, and is recognized for providing high quality health care services to veterans in Kentucky & Southern Indiana.

2012 Top Performer for Quality

The Robley Rex VA Medical Center was named as one of the nation’s top performers on key quality measures by The Joint Commission, the leading accreditor of health care organizations in America.

The recognition is based on exemplary performance using evidence-based clinical processes that are shown to improve care for certain conditions. Robley Rex VAMC was recognized for achieving 95 percent performance thresholds for heart attack, heart failure and pneumonia.

2009 VA Robert W. Carey Trophy Award

The Robley Rex VA Medical Center has been awarded the 2009 VHA Robert W. Carey Performance Excellence Trophy, which is the highest level of achievement for this prestigious award. The Robert W. Carey Performance Excellence Award is an annual award sponsored by the Secretary of Veterans Affairs. This Award recognizes organizations within the Department that have implemented innovative approaches that result in sustained high levels of performance and service to the veterans we serve.

2009 VHA Improvement Forum Recognition

LVAMC’s System Redesign abstract on Patient Hand-off Communication Trip Ticket was accepted for the VHA Improvement Forum.

2008 VA Robert W. Carey Performance Excellence Award

The Robley Rex VA Medical Center was awarded the 2007 VHA Robert W. Carey Performance Excellence Award for its innovative approaches that result in high levels of performance and service to the veterans we serve.

2008 Kentucky Center for Performance Excellence Award – Achievement Level III

The Robley Rex VA Medical Center attained the 2008 Kentucky Center for Performance Excellence Level III Achievement Award and was commended for its journey for performance excellence.

2007 VA Robert W. Carey Achievement Award

The Robley Rex VA Medical Center was awarded its first VHA Robert W. Carey Achievement Award in 2007 for its performance and service to the veterans we serve.

2007 Systems Redesign Award Winners

We are proud to recognize our Orthopedic Systems Redesign Team, our High Cost Fee Committee Team, and our Telephone Systems Redesign team for winning facility awards in Systems Redesign efforts. In addition, our High Cost Fee Committee Team & Telephone Systems Redesign team were awarded as VISN Champions and have been forwarded to the national level for administrative and outpatient teams.

2006 VISN 9 Performance Award

The Robley Rex VAMC is proud to announce that we have been awarded the "Maintained the Gain" VISN 9 performance award for Fiscal Year 2006.

2006 VHA ACA National Champion Team Award - Endoscopy Team

The VISN 9 Robley Rex VAMC Endoscopy Team identified opportunities for improving access to colorectal cancer care. As a result, the 10-key changes of Advanced Clinical Access (ACA) were used to take advantage of these opportunities and maximize the efficiency of the Endoscopy Section. Supply and demand were analyzed and a service agreement was created that prioritizes veterans who are at higher risk for colorectal cancer. After implementing each of the key changes, significant accomplishments were realized by the Endoscopy Team. Veterans are now able to have a colonoscopy completed within 30 days of being identified as high-risk. This has led to improved care and better outcomes.

2005 VISN 9 Performance Award

The Robley Rex VAMC is proud to have been awarded the VISN 9 "Best Performance" award for Fiscal Year 2005.

Joint Commission on Accreditation of Healthcare Organizations

The Joint Commission suggests the following:
If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email complaint@jointcommission.org. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.

Accreditations

  • American Board for Certification in Orthotics Prosthetics and Pedorthics
  • American College of Surgeons / Commission on Cancer (CoC)
  • Association for the Accreditation of Human Research Protection Programs (AARHRP)
  • College of American Pathologists (CAP)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • The Joint Commission
  • National Committee for Quality Assurance (NCQA)
  • National Health Physics Program