To report a safety or quality care issue you may contact any staff member.

Examples of appropriate issues include --

• patient rights
• care of patients
• safety
• infection control
• medication use and security
• environment of care

Louisville VAMC Patient Safety Manager

You may also call the Louisville VAMC Patient Safety Manager at (502) 287-5330.  The Patient Safety Manager will appreciate the opportunity to address your concerns.

Joint Commission on Accreditation of Healthcare Organizations (The Joint Commission)

The Joint Commission suggests the following -

If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email complaint@jointcommission.org. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.