Current Operating Status - Louisville VA Medical Center
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Louisville VA Medical Center

 

Current Operating Status

Situation Update

As of Wednesday, March 18, 2020 10:31 PM EDT

All Robley Rex VA Medical Center clinics and operations are operating normally EXCEPT for the updated visitor and patient restrictions/guidelines below.  

Robley Rex VAMC strives to provide timely undates regarding the Coronavirus.  Please be advised that Kentucky, Indiana and Tennessee have all reported CONFIRMED CASES OF the Coronavirus. As a precaution, we have limited the number of entrances at all of our VA facilities and implemented several other preventative measures: 

  • If you are experiencing flu-like symptoms, please call your primary care provider before coming to your appointment.
  • As an alternative to face-to-face appointments, we encourage you to consdier using secure messenging on MYHEALTHEVET or virtual care. Ask your primary care team for more inforation on these options.
  • Patients are asked to report to scheudled appointments alone if at all possible.  If someone must accompany you, please limit the number to one individual.
  • Patients and visitors are directed to enter the facility at the Clinic Entrance, where they will be verbally screened.
  • Please be aware that valet services have been temporarly suspended and that a parking lot shuttle will be operating Monday thru Friday, from 8:00am to 4:00pm.
  • Please plan to arrive early to your scheduled appointments as parking and screening may result is some delays.
  • Please note that our visiting hours have changed and are now offered daily from 11:00am to 1:00pm and from 5:00pm to 7:00pm. Visitation is limited to those 18 and older and for those not considered at higher risk for coronavirus such as: adults 60 and over, people with serious chronic medical conditions, immunocomprised patients and women who are pregnant.

 Additional restrictions may be put in place as conditions warrant.

Thank you for your cooperation and trusting Robley Rex VAMC with all your health care needs. 

Facility Status

Parent Facility
Louisville VA Medical Center Normal Hours
Community Based Outpatient Clinics
Carrollton, Kentucky Normal Hours
All Louisville facilities are opening on normal schedules
Clarkson (Grayson County), Kentucky Normal Hours
All Louisville facilities are opening on normal schedules
Fort Knox, Kentucky Normal Hours
All Louisville facilities are opening on normal schedules
New Albany, Indiana Normal Hours
All Louisville facilities are opening on normal schedules
Newburg, Kentucky Normal Hours
All Louisville facilities are opening on normal schedules
Scottsburg, Indiana Normal Hours
All Louisville facilities are opening on normal schedules
Shively, Kentucky Normal Hours
All Louisville facilities are opening on normal schedules
Stonybrook, Kentucky Normal Hours
All Louisville facilities are opening on normal schedules

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-877-291-5311
  • Change Your Appointment: 1-502-287-4000
    (option 2)
    1-800-376-8387
    (option 2)
  • Media Inquiries: 1-502-287-5502
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 1-502-287-4211
    1-888-482-5268
  • Staff Locator: Not Available
  • Telephone Care: Call Your Primary Care Clinic During Normal Business Hours